Resolving problems with a local area network

Enter ipconfig and look for the text under Ethernet adapter for wired connections or Wireless LAN Adapter for wireless connections.

Resolving problems with a local area network

To run the troubleshooter for network problems, right-click the network icon in your System Tray and choose Troubleshoot Problems. Take a deep breath before you start calling the entire wireless environment bad. If IPv4 Address starts with If your employees are already using the network properly, you might not have the amount of bandwidth you need to operate your business.

Did you get an IP address?

network troubleshooting flowchart

The network engineering team wants a fast resolution. If applicable, did the trouble follow you to a different room, floor or building? The following information and questions are important when troubleshooting wireless connection problems: Where did the problem occur?

Wifi problems

Published: 13 Aug Wireless networking is both pervasive and getting more complicated behind the scenes. Some wireless networks are special-purpose dead ends that don't reach the internet. Just try to be specific. Perhaps the cable connecting the AP to its network switch gets compromised, or the upstream switch port has issues. That includes passwords, so make sure you have the router's default password handy before you factory reset. Step 6: Understand infrastructure failure points. Roaming is mostly all client-controlled, subject to however the wireless adapter driver code was written.

Usually, these situations have nothing to do with Wi-Fi. Try plugging your PC directly into the modem with an Ethernet cable and see if you can get online.

Within a given room? In spite of all these wireless connection problems, most well-run IT groups have an established WLAN policy that guides security, ensures performance baselines and keeps users from going rogue with incompatible hardware brought into the workplace.

But all of this is an investment at troubleshooting time.

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Solving Local Network Problems